Privacy Policy

Cartlofts Privacy Statement

At Cartlofts, we value your privacy. This Privacy Policy describes how Cartlofts ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website, interact with us, or make purchases.

By using our website and services, you consent to the practices outlined in this policy.

1. COLLECTION AND USE OF PERSONAL DATA

"Personal data" refers to information that can directly or indirectly identify you. This includes details such as your name, email address, phone number, shipping address, payment information, IP address, and device identifiers.

Personal data does not include information that has been permanently anonymized or aggregated.

2. PROMOTION OF SAFETY AND DATA PROTECTION

We adhere to principles of lawfulness, fairness, transparency, and data minimization. We collect only the information necessary to deliver our services.

We implement appropriate technical, administrative, and security measures to protect your data against loss, misuse, unauthorized access, disclosure, or destruction.

We may use personal data to:

Verify user identity
Prevent fraudulent activities
Detect suspicious behavior
Enforce legal agreements and policies

This processing supports our legitimate interest in protecting our business and customers.

3. WHAT PERSONAL DATA WE COLLECT

Information You Provide

We collect personal data you voluntarily share with us when you:

Place orders
Create accounts
Subscribe to communications
Contact customer support
Participate in promotions or surveys

This information may include:

Name
Email address
Phone number
Shipping and billing addresses
Payment information (securely encrypted)
Order and transaction details

Data Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Pages visited and usage patterns
Approximate location (via IP or GPS when available)

This data helps us enhance website performance, security, and user experience.

4. HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

To Provide and Improve Our Services

Process and fulfill orders
Deliver products
Provide customer support
Improve website functionality
Conduct data analysis and audits
Develop new features and services

To Communicate With You

With your consent, we may use your data to:

Send order confirmations and shipping updates
Respond to customer inquiries
Share promotional emails and offers
Notify you of policy changes

You may opt out of marketing communications at any time.

Advertising and Personalization

Subject to your consent, we may:

Personalize your shopping experience
Measure marketing campaign effectiveness
Share limited data with trusted marketing partners

You may withdraw consent at any time by contacting us.

5. COOKIES AND TRACKING TECHNOLOGIES

What Are Cookies

Cookies are small data files stored on your device that help websites remember preferences and enhance browsing experiences.

How We Use Cookies

We use cookies to:

Enable essential website functions
Analyze website traffic
Improve site performance
Remember user preferences
Enhance marketing effectiveness

You can disable cookies in your browser settings, though some website features may not function properly.

6. SHARING OF PERSONAL DATA

We do not sell your personal information.

We may share your data only with:

Payment processors
Shipping and logistics providers
IT and security service providers
Marketing platforms (with consent)

These partners are contractually obligated to protect your information.

7. DATA RETENTION

We retain personal data only as long as necessary to:

Fulfill legal obligations
Complete transactions
Resolve disputes
Enforce agreements

8. YOUR DATA RIGHTS

Depending on your location, you may have rights to:

Access your data
Correct inaccurate information
Request data deletion
Withdraw consent
Restrict or object to processing

To exercise these rights, contact us at:

cs@cartlofts.com

9. DATA SECURITY

We employ industry-standard security technologies and procedures to protect your personal information.

Note that no internet transmission method is 100% secure.

10. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

11. CHILDREN'S PRIVACY

Cartlofts does not knowingly collect personal information from children under 13. If we discover such data, we will delete it promptly.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this policy at any time. Changes will be posted here with the revision date.

Continued use of our website constitutes acceptance of these changes.

13. CONTACT US

For questions about this Privacy Policy or our data practices, please contact us:

cs@cartlofts.com